Privacy Policy

Your privacy is important to Barnes and Bloom. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

1. What Personal Information We Collect

We collect the following personal information through our website contact form: your name, your email address, and your phone number.

2. How We Collect Personal Information

We collect this information when you voluntarily submit it through the contact form on our website, which is powered by Google Forms.

3. Purposes for Collecting Your Personal Information

We collect your personal information for the following purposes: to respond to your inquiries and requests for information about our services; to schedule gardening and landscaping services; to potentially send you newsletters or other promotional communications about our services in the future (if you haven't opted out); and to contact you by phone to offer our services in the future.

4. Website Usage Data

Our website is built using Google Sites. Google Sites may automatically collect some website usage data, such as your IP address, browser type, and browsing activity. This information is generally used for website analytics and improvement. For more specific details on what Google Sites collects, please refer to Google's own privacy policy.

5. Cookies

Google Sites likely uses cookies to enhance website functionality and user experience. Cookies are small text files stored on your device. These may include cookies for analytics purposes. For more information about the specific cookies used by Google Sites, please refer to Google's cookie policy. You may be able to control cookie preferences through your browser settings.

6. Sharing Your Personal Information with Third Parties

We may share your personal information with the following third parties: payment processors, if you make payments for our services online in the future, we will share necessary information with secure payment processors to facilitate those transactions; and Google Analytics, we use Google Analytics to understand how visitors use our website, which helps us improve our services and online presence. Google Analytics may collect data about your website usage. We will not share your personal information with any other third parties unless required by law or with your explicit consent.

7. Storage and Security of Your Personal Information

The personal information you provide through our Google Form is stored on Google's secure servers, which are password protected. We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure.

8. Your Rights Regarding Your Personal Information

You have the right to request access to the personal information we hold about you; to request that any incorrect or incomplete personal information we hold about you be corrected; and to request that your personal information be deleted (in certain circumstances). To exercise these rights or if you have any questions or concerns about our Privacy Policy, please contact us via email at ryan@barnesandbloom.com.au.

9. Data Breaches

In the event of a data breach that is likely to result in serious harm to you, we will comply with the requirements of the Privacy Act 1988 (Australia). This includes taking reasonable steps to contain the breach and notifying affected individuals and the Office of the Australian Information Commissioner (OAIC) as required. Our priority will be to assess the nature and scope of the breach, implement measures to secure the compromised information, and provide you with timely information and guidance.

10. Updates to Our Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

ryan@barnesandbloom.com.au